There will be a number of ways to contact KPW. All of these resources will provide for all of the services provided by KPW, and therefore intended to assure the customer can reach them. The options are as follows:
- Web: https://kpw.ka
- Email: cs@kpw.ka
- Fax: +883 200 527 000000
- Telephone: +883 200 527 000001
The telephone number is intended to provide services for the customer. A customer will be able to select 1 to report a power outage, and select 0 to reach customer service. This is designed to make it easier for customers to connect to the correct department. Other options will be other digits in the IVR. This could include getting outage status, and paying the bill.